Acceptable Use Policy

Effective Date: 25/01/2026

1. Introduction

This Acceptable Use Policy (“AUP”) governs the use of all services provided by FlyxCloud (“FlyxCloud,” “we,” “us,” or “our”). This includes but is not limited to:

  • Shared Hosting
  • Reseller Hosting
  • Virtual Private Servers (VPS)
  • Dedicated Servers
  • Cloud Services
  • Domain Services
  • Email Hosting
  • Network and Infrastructure Services

By using FlyxCloud services, customers (“Client,” “User,” or “You”) agree to comply with this Acceptable Use Policy. Violation of this policy may result in suspension or termination of services without prior notice.


2. General Acceptable Use

Users must use FlyxCloud services responsibly and legally.

You agree NOT to:

  • Use services for unlawful purposes
  • Violate any applicable local, national, or international laws
  • Interfere with other users or networks
  • Attempt unauthorized access to systems
  • Misuse network resources
  • Engage in harmful or abusive activities

Users are responsible for all activities originating from their accounts.


3. Illegal Activities

FlyxCloud services must not be used for any illegal purpose.

Prohibited illegal activities include but are not limited to:

  • Fraudulent activities
  • Identity theft
  • Phishing operations
  • Distribution of malware
  • Hacking or exploitation
  • Credit card fraud
  • Financial scams
  • Sale or distribution of illegal goods
  • Hosting illegal content
  • Child exploitation material (strictly prohibited)
  • Unauthorized surveillance or spying

Any illegal activity will result in immediate suspension and may be reported to relevant law enforcement authorities.


4. Network Abuse

Users must not disrupt FlyxCloud networks or other users.

Prohibited activities include:

  • Distributed Denial of Service (DDoS) attacks
  • Launching or participating in attacks
  • Network flooding
  • Packet spoofing
  • Port scanning without authorization
  • Botnet operation
  • Traffic flooding
  • Reflection/amplification attacks
  • Interference with routing protocols

Unauthorized stress testing is strictly prohibited.


5. Spam and Email Abuse

FlyxCloud maintains a strict zero-tolerance policy against spam.

Prohibited email activities include:

  • Sending unsolicited bulk email (UBE)
  • Sending unsolicited commercial email (UCE)
  • Email bombing
  • Mass mailing without consent
  • Purchased email lists
  • Open mail relays
  • Forged email headers
  • Spamvertising
  • Hosting spam-related services

Users must comply with:

  • CAN-SPAM Act
  • GDPR (if applicable)
  • Anti-spam laws applicable to their jurisdiction

Repeated spam complaints may result in immediate service termination.


6. Malware and Security Violations

Users must not distribute malicious software.

Prohibited content includes:

  • Viruses
  • Worms
  • Trojans
  • Ransomware
  • Spyware
  • Keyloggers
  • Backdoors
  • Rootkits
  • Malicious scripts

Users must:

  • Maintain updated software
  • Secure their accounts
  • Use strong passwords
  • Apply security patches

Compromised systems may be suspended until secured.


7. Resource Abuse

Users must not misuse system resources.

Prohibited behavior includes:

  • Excessive CPU usage
  • Excessive memory usage
  • Disk abuse
  • Network bandwidth abuse
  • Cryptocurrency mining (unless explicitly allowed)
  • Running resource-heavy applications without approval
  • Running public proxy services
  • Running open VPN/proxy relays without authorization

FlyxCloud reserves the right to limit resources if they affect platform stability.


8. Prohibited Content

The following content is strictly prohibited:

  • Illegal content
  • Hate speech
  • Violence promotion
  • Terrorist content
  • Harassment content
  • Copyright infringement
  • Pirated software
  • Warez distribution
  • Torrent hosting without authorization
  • Adult content involving minors
  • Deepfake abuse content
  • Stolen data distribution

FlyxCloud reserves the right to remove prohibited content immediately.


9. Copyright and Intellectual Property

Users must respect intellectual property rights.

Prohibited actions include:

  • Hosting pirated software
  • Sharing copyrighted material without permission
  • Software cracking
  • Serial key distribution
  • License bypassing

FlyxCloud complies with Digital Millennium Copyright Act (DMCA) requests and similar international regulations.


10. Unauthorized Access Attempts

Users must not attempt to gain unauthorized access.

Prohibited actions include:

  • Brute-force attacks
  • Password cracking
  • Exploitation attempts
  • Privilege escalation
  • Vulnerability scanning without permission
  • Unauthorized data interception

Any unauthorized activity will be treated as a serious violation.


11. Public Proxy and VPN Restrictions

Unless specifically authorized:

Users must not:

  • Operate open proxy servers
  • Operate anonymous VPN services
  • Provide TOR exit nodes
  • Provide anonymization services

Unauthorized proxy services may be suspended immediately.


12. Security Responsibilities

Users are responsible for securing their systems.

Required practices include:

  • Keeping software updated
  • Using strong passwords
  • Securing applications
  • Removing vulnerable scripts
  • Monitoring account activity

Failure to secure services may result in suspension.


13. Abuse Reporting

FlyxCloud takes abuse reports seriously.

If you believe that FlyxCloud services are being used in violation of this Acceptable Use Policy, please report the incident immediately.

Report Abuse To:
abuse@flyxcloud.com

Include the following details:

  • Description of the incident
  • Date and time
  • IP address (if known)
  • Domain name (if applicable)
  • Evidence (logs/screenshots)

All abuse reports will be reviewed and investigated promptly.


14. Monitoring and Enforcement

FlyxCloud reserves the right to:

  • Investigate suspected violations
  • Monitor network usage
  • Remove harmful content
  • Suspend services
  • Terminate accounts
  • Report illegal activities

Actions may be taken without prior notice when necessary.


15. Suspension and Termination

Accounts violating this policy may face:

  • Warning notice
  • Temporary suspension
  • Permanent termination
  • Removal of services
  • Reporting to authorities

Repeated violations will lead to permanent termination.


16. Cooperation with Law Enforcement

FlyxCloud cooperates fully with law enforcement agencies.

We may disclose user information when required by:

  • Court orders
  • Legal warrants
  • Government authorities
  • Regulatory agencies

17. Policy Updates

FlyxCloud reserves the right to update this Acceptable Use Policy at any time.

Changes will be:

  • Published on the website
  • Effective immediately upon posting

Users are responsible for reviewing updates periodically.


18. Contact Information

For general inquiries:

support@flyxcloud.com

For abuse reports:

abuse@flyxcloud.com